Shared Services Administration: Error: Access is Denied

This has come up a few times for me, so I’m documenting this mostly for myself. Sometimes, clicking on the SharedServices1 link results in:

Error: Access Denied
Current User
You are currently signed in as: MOSSERVER\AdminLogin

Surprisingly, I was using a domain admin account and still ran into this error. According to the MSDN forums, the resolution is as follows:

Central Administration >> Application Management >> Policy for Web Application >> Add Users >> Select the Web Application (All Zones) >> Web Application >> (Add the user) >> Full Control >> Finish

Additionally, you may also need to perform the following once you have permissions: SharedServices1 >> “User Profiles and My Sites” >> “Personalization Services Permissions” (Thanks, James!)

Chrissy is a PowerShell MVP who has worked in IT for nearly 20 years, and currently serves as a Sr. Database Engineer in Belgium. Always an avid scripter, she attended the Monad session at Microsoft’s Professional Developers Conference in Los Angeles back in 2005 and has worked and played with PowerShell ever since. Chrissy is currently pursuing an MS in Systems Engineering at Regis University and helps maintain in her spare time. She holds a number of certifications, including those relating to SQL Server, SuSE Linux, SharePoint and network security. She recently became co-lead of the SQL PASS PowerShell Virtual Chapter. You can follow her on Twitter at @cl.

Posted in SharePoint
6 comments on “Shared Services Administration: Error: Access is Denied
  1. Joseph Swann says:

    Thanks!! I appriciate this, i'm sitting here struggling with the same thing and was thinking of wiping the entire server.

  2. JJMount says:

    Awesome! This worked. Was wondering why the heck I couldn't access SharedServices1.

  3. James says:

    Thanks… This helped me, but I also needed to give myself User Profile-related permissions:

    SharedServices1 (now that I have access) > "Personalization services permissions" under the "User Profiles and My Sites" section.


  4. Mike says:

    I had this same issue and the fix was something a little different. My IIS settings were bit off. I opened IIS > application pools > SharePoint – 80 > Identity > Security Account. I had it set to local service and it would not let any of my users log on. Changed it to Network Service and all is well.

  5. Eli Godoy says:

    I have the same issue.. “opened IIS > application pools > SharePoint – 80 > Identity > Security Account” <— this work perfect. :)

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